Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

1. Click in Return form in the below of homepage.

2. Enter your order details.

3. Select the items you would like to refund or exchange.

4. In case you are in Kuwait, will send driver to pick it up with 2 working days. And for international you will receive DHL or Fedex slip please attach to the package and courier will pick it up.

5. We will receive the items and will do our quality check to process for refund or exchange process.

You can always contact us for any return question at customerservice@wardrobefashion.com.

Damages and issues

This is a very rare occurrence but sadly not impossible. We have been working hard on our quality control to ensure that everything that leaves our warehouse is fully what the customer has ordered and with no damages at all. But if in case you’re faced with this incident please do contact us by any form (email, call, live chat) and we’ll directly take care of it.

Exceptions / non-returnable items

Perfumes and cosmetics cannot be returned under any circumstance for hygiene reasons.

Unfortunately, we cannot accept returns gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too which up to 14 days.